Recently I was implementing a Fax solution and one of the requirement was to create a Shared Mailbox for Inbound Faxes. If you go to the Exchange Management Console and try to add it from there, you never will find it there. The only way to do so is by running a simple Powershell command:
New-Mailbox "Mailbox Name" -Shared -UserPrincipalName emailaddress@contoso.com
Copy this command but remember to replace the Mailbox Name with the name you decide for the Shared Mailbox and the SMTP Address on emailaddress@contoso.com. This will create also a generic account on Active Directory under the Users Container and it will be disable. Please, do not enable the service account since don't need to.
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