Tuesday, May 26, 2015

How to clear the Email Cache in Outlook 2010 & 2013


Details:
E-mail Address Auto-Complete Outlook 2010 & Outlook 2013 have a feature called "Email Address Auto Complete". This feature allows you to type an email address into the "TO:", "CC:", or "BCC" fields. Outlook will display a list of corresponding e-mail addresses from the auto-complete cache. For example, e-mail addresses that you have already used.
Solution:
To Clear the E-Mail Cache:

Solution 1:   Manually Delete    (For ALL Versions of Outlook)
1. Open Outlook.
2. Type the e-mail address you wish to clear from the cache.
3. Press the Down-Arrow button (on the keyboard) to select the e-mail address.
4. Press the Delete button (on the keyboard).
5. That e-mail entry is now removed from the Outlook Auto-complete cache.
Solution 2:  Empty Auto-Complete List Button    (ONLY for Outlook Versions 2010 & 2013)
1. Open Outlook.
2. Click File Options.
3. Click on the Mail tab on the right.
4. Scroll down to Send messages and click the Empty Auto-Complete List button.

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